Quality Guarantee and Return Policy

At Diviniti Jewelers we guarantee quality craftsmanship and stand by our products 100%. If you are not happy with your order you may return it for an exchange or refund of the purchase price within 30 days of the order date.

When returning packages to Diviniti Jewelers, please include the invoice, indicate reason for return and wrap the package securely. Enclose in box or original packaging. DO NOT USE PADDED ENVELOPES as they are easily damaged in transit. Diviniti Jewelers will not be responsible for loss or damage of returned shipments. For your security, please return the package by insured courier (FedEx, UPS or USPS) and retain your receipt. This will protect you in case the jewelry is lost in transit. Diviniti Jewelers does not refund delivery charges unless the return is a result of our error or for an exchange order. Exchanges will be shipped out via USPS Priority Mail.

If you do not have your invoice, please indicate the order number on a separate piece of paper and send the package to the following address:

Diviniti Jewelers
1010 East Miller Street
Seattle, WA 98102

Diviniti Jewelers will not accept items which show signs of wear and/or have been altered or resized by a third-party jeweler.